Welcome to our help desk!

Answers to most questions can be found by searching or browsing our FAQs.
Simply click a topic at left or ask a question above to get started.


Most Viewed FAQs

      electricguitarpart@sbcglobal.net You can also contact me through ebay if you have purchased an item from me.Go into your purchase history & choose "Contact Seller" from the drop down menu.
      First verify this by reading the item description & viewing the item pictures.If the description or the pictures do not match up with the item you have received email me electricguitarpart@sbcglobal.net or call me at (831) 392-8023.Be ready to supply the Ebay item#,your Ebay User ID and your name.We will issue a return shipping label
by email within 24 hours and send out the correct item within 24 hours of receiving the item you have returned.We will then email you the new USPS tracking# of the replacement.If you would like to exchange the item we can do that also.If the cost is less than the original item I will refund the difference minus the shipping cost.If it is more I will send a Paypal invoice for the difference.