Welcome to our help desk!

Answers to most questions can be found by searching or browsing our FAQs.
Simply click a topic at left or ask a question above to get started.


Most Viewed FAQs

      You can contact us by email-electricguitarpart@sbcglobal.net or by calling (831) 392-8023 or from our website http://www.ultimatemusicdirect.com
We have access of thousands of guitar parts from Fender,Jackson,Gretsch & EVH just to name a few.We also do dealer discounts for medium to large volume orders.Please supply us with the part# for a faster response.

      Yes.We have distributors located in the UK.If you would like more information on this shipping option contact us. electricguitarpart@sbcglobal.net
      I can offer a much cheaper & better international shipping alternative than what is currently being offered on Ebay.I can offer a discount program for any item or combination of items weighing over 11 lbs. to any international destination for a minimum of 50% off any shipping companies rates.I have an exclusive service offered by Fedex called International Priorty.It offers door to door service with tracking & arrives from the USA to most countries within 7 days from the day your package has been shipped.There are no weight or size restrictions other than the 11 lb minimum.If you are interested in this service contact me for more details.
      I always do my absolute best to make sure everything is as ordered but Its impossible to get it perfectly right since there are so many unforeseen variables.Correct measurements some of the time seem to be the biggest issue as the manufacturer specs are sometimes incorrect.Contact me by direct email & or ebay.Please do your best to keep your head so I can do my best to make sure the problem or issue is taken care of in a timely & efficient manner.

      Yes.We will declare a lower value.We will put a value of $20.00 on the customs form unless you want us to put a higher amount.If the item was less than that then we will put on the actual value.