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| TicketWeb is the leading provider of Internet-based box-office ticketing software and services. |
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"We’re very happy we chose HostedSupport.com. Our system was implemented and we were trained in just a few days. The whole process was surprisingly smooth, and we were able to have our support system up, serving our customers and generating results in less than one week."
President, NetMagazines.com |
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| THE COMPANY |
HostedSupport.com is a leading provider of affordable customer support automation for the growing business. Its easy-to-use system helps eliminate many of the pains your business faces, yet is robust and scalable to expand with your needs.
Businesses using HostedSupport's solutions deal with fewer customer support issues, while increasing customer retention. |
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| PRODUCTS |
| HostedSupport offers two customer support applications, ezSupport and ezSupport for eBay. |
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| ezSupport Benefits |
| • | Businesses report ezSupport boosts sales by 25% |
| • | Answers 80% of your customer email – automatically |
| • | Faster customer responses |
| • | Fewer emails/calls to support reps |
| • | It's web-based - No special hardware or software to buy |
| • | Adds 24x7 customer support to your business |
| • | Maintains consistency in messages and responses |
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| ezSupport for eBay Benefits |
| • | Answers 80% of your customer email - automatically |
| • | Frees time for more listings - average seller increases listings/revenues by 25% |
| • | Centralizes all buyer email in one location |
| • | Focus on increasing sales, not answering repetitive email |
| • | Improves your feedback score |
| • | Responds to buyers who hide their email address |
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| LOCATION |
Headquarters:
Hosted Support, Inc.
489 S. Robertson Boulevard, Suite 206
Beverly Hills, CA 90211 |
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| YEAR FOUNDED |
2003 |
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| FINANCIAL
STATUS |
Privately Held |
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| FUNDING |
November 2004 - Institutional & Private Investment, Lead by PMC Global, Inc. |
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| CLIENTS
& PARTNERS |
| HostedSupport is proud to have some of the finest companies in the world as clients and partners, including: |
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| E! Online, TicketWeb, Buy.com, BrandMuscle, eBoz, Network Solutions, GotVMail, Constant Contact, Administaff...and many more. |
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| MEDIA
CONTACT |
Contact |
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